Support
searchSubmit
Open Close

Privacy Agreement

Logan Telephone Cooperative's Online Privacy Statement

Logan Telephone respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request, or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name; email address; a home, postal or other physical address; other contact information; title; birth date; gender; occupation; industry; personal interests; and other information when needed to provide a service you requested.

When you browse our website, you do so anonymously, unless you have previously indicated that you wish Logan Telephone to remember your login and password for the E-bill website. We don't automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our E-bill website. Like many other commercial websites, the Logan Telephone website may use a standard technology called a "cookie" to collect information about how you use the site. Please read "Cookies and Tracking Information" below for more information.

Logan Telephone collects personal information when you register with Logan Telephone for an E-bill account, when you use certain Logan Telephone products or services, when you participate in an online survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to Logan Telephone for any other reason. Logan Telephone only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Notice

When personal information is collected, we will inform you at the point of collection the purpose for the collection. Logan Telephone will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled "Information Sharing and Disclosure" below.

If you choose to provide us with your personal information, we may only transfer that information, within Logan Telephone or to Logan Telephone's third-party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

Cookies and Tracking Information

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of Logan Telephone's website may use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of Logan Telephone's website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website, except access to certain of Logan Telephone's webpages may require a login and password. 

How We Use Information Collected

Logan Telephone uses information for several general purposes: to fulfill your requests for certain products and services; to personalize your experience on our website; to keep you up-to-date on the latest product announcements, special offers, or other information we think you'd like to hear about; and to better understand your needs and provide you with better services. We may also use your information to send you direct marketing information or contact you for market research.

Information Sharing and Disclosure

Your personal information is never shared outside Logan Telephone without your permission, except under conditions explained below.

Logan Telephone may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Logan Telephone to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up-to-date on the latest product announcements, special offers, or other information we think you'd like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public, or our websites.

Your Ability to Review and Delete Your Account and Information
You may request deletion of your Logan Telephone account or any of your personal information held by us by contacting us at cservice@logantele.com.

Data Security

Your Logan Telephone account information is password-protected for your privacy and security. Logan Telephone safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, Logan Telephone uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 13. Logan Telephone does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites

Logan Telephone's website contains links to other sites. Logan Telephone does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Our website may contain links to websites operated by other companies. Although we choose our business partners carefully, Logan Telephone is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third- party website to determine how they will handle any information they collect from you.

Changes to this Privacy Policy

Logan Telephone will amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will make that information available by posting a notice on this site.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at cservice@logantele.com .