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TotalTech - Your 24/7 Customer Help Desk Solution!

Virtual PC Repair from the Comfort of Your Home!

No longer are you forced to try and fix your computer issues alone or wait in line at the big-box retailer, forking out hundreds of dollars for repair.  Technology is changing and it is the method for outstanding, affordable repair…TotalTech! 

TotalTech is your technical support powerhouse, providing U.S. based, virtual 24/7 repair services for your computer, networking, and technology needs at a value price.  Not only will it save you money, but time, too!  We can securely access your PC or Mac via the Internet to diagnose and fix almost any problem.  Our certified technicians undergo a rigorous training program so they are up-to-date with the latest computer technology and are ready to help you day or night!

Check out the below detailed descriptions of some of the optional services!

Call 1-888-PC-FIX-FAST (1-888-723-4932)!

NOTE:  TotalTech services are provided by Security Coverage, the same company that provides SecureIT Plus, Password Genie, and FileHopper Plus, not by Logan Telephone Cooperative.


Free Diagnostic

Get the chance to speak with a real technician to help diagnose your problem!  Our trained U.S. based staff prides itself in speaking English first, and technical jargon second, plus we’re available 24/7!  We’ll gladly listen to your issues, troubleshoot, and finish the call by recommending the right TotalTech service to suit your needs.


Virus + Spyware Removal - $89.95/incident

Are you experiencing problems with your PC?  Chances are it has been infected with viruses, spyware, or other malicious software applications that can drastically affect performance.  Symptoms may include frequent pop-ups, the browser homepage being redirected to a different site, or the Internet connection slowing down and disconnecting.

Our certified technicians will:

  • Scan your computer’s memory and hard drive for security threats.
  • Identify hidden and high risk computer software.
  • Remove malicious software and threats.
  • Review/update anti-spyware and anti-virus definitions and software.
  • Identify and update any missing Microsoft Windows updates.
  • Advise you on how to avoid future infections.


Total TuneUp - $49.95/incident

Have you noticed your computer seems to get slower and slower as time passes?  Like a car, your PC needs regular maintenance to keep it operating at peak performance.  Our Total TuneUp service includes optimizing your entire computer including your hard drive, memory, registry, Internet browser, Microsoft operating system, and software applications.

Our certified technicians will:

  • Identify and delete unnecessary temporary files that fill up your hard drive.
  • Recommend removal of unneeded programs that slow performance.
  • Adjust PCs system settings for faster and smoother performance.
  • Stop unnecessary programs from loading when your PC starts up.
  • Run a full hard drive defrag to optimize your files and storage space.
  • Email a report detailing all findings and actions taken.


Advanced Repair - $89.95/incident

Is your computer sending you error messages?  Are you bombarded with application errors?  Or perhaps you’re experiencing more general computer-related problems and have no idea how to fix them.  Let us figure it out for you through our advanced repair service.

Our certified technicians will:

  • Fix identified software or Microsoft operating system issues.
  • Troubleshoot/assist in resolving high-speed Internet connection problems.
  • Identify/install Windows updates/patches to ensure optimal performance.
  • Identify/install software updates/patches to ensure optimal performance.
  • Diagnose and troubleshoot Internet browser issues.
  • General troubleshooting of computer issues.


Total Membership

Personal Subscription – 1 PC - $15/month OR $169.99/year

Family Subscription – 3 PCs - $30/month OR $299.99/year

The TotalTech Membership gives your computer full access to all of the TotalTech services and benefits for one low annual price!  Each TotalTech member receives their own registered, personal-use license key for 24/7 access to our trained, U.S. based technicians for all of your technology needs. Click here for more details.


Call 1-888-723-4932 to utilize any of these TotalTech services through Security Coverage!